SmartSocial.com Privacy Policy

1. Who is responsible

Media Leaders LLC is responsible for SmartSocial.com and the family information described in this policy. This policy explains how we handle information for accounts, educational resources, events, district access, feedback, prizes, and student programs. For privacy questions or correction or deletion requests, visit https://www.smartsocial.com/contact.

2. Adult accounts and children learning together

Accounts are restricted to adults age 18 and older. Children and teens may learn alongside parents or educators, but may not create their own accounts or submit our quizzes. Adults should avoid submitting unnecessary sensitive information about children or other people.

Student-program participation is different from having an account. Students may apply to our social media content creation internship through a contact form that communicates with our team. Those applications are not added to the main family-account database, but application information is still processed through the form, email, and tools used by our team. Our internal staff manages parent-and-teen filming permission forms. Parents may also provide information about their children; an adult-only account rule does not mean we never handle information about minors.

3. Information we collect and why

Depending on the services you use, information may include:

Account and access information: name, email, login-related details, school or district association, organization/referral information, and ZIP code used to help locate participating district access.

Participation information: resources visited, event participation, quiz responses submitted by adults, feedback about learning and resource usefulness, and points or prize-entry activity.

Communications and transactions: phone number when you opt in to event texts, messages you send us, membership or subscription information, and information needed to communicate with or fulfill a prize for a winner.

Student-program and permission information: application details, parent contact and permission records, and approved student recordings or materials.

Technical information: cookies, browser/device information, and website-use information associated with operating the site and understanding engagement.

We use this information to provide access, deliver educational services, communicate with families, administer participation and prizes, report to licensed school districts as described below, improve resources, and manage student programs and permissions. Information collected varies by the form or service; not every field is required for every family.

4. Emails and optional event texts

We use email to send event details, future event invitations, and resources about current social media safety risks. Use the unsubscribe link in an email to stop that subscription. Email unsubscribe is not cancellation of a paid membership or deletion of an account.

Event texts require a specific adult attendee’s opt-in. They remind you about an event, typically one hour and five minutes beforehand, and may optionally include an after-event link to enter for a chance to win a prize. Review the specific opt-in disclosure for details and opt-out instructions. These texts are not an emergency-response service.

5. District reporting and other disclosures

Licensed school district administrators can see participating families’ names, emails, and written learning feedback to help gauge digital literacy. They can also see separate combined statistics about which resources are visited and helpful. Identifying feedback is not anonymous. This named-data reporting permission does not extend to brand sponsors.

We do not sell personal information or share it with unrelated third parties for their own marketing. Necessary service providers process information to support functions such as account access, forms, hosting, email, event delivery, payments, and other site services. Information may also be disclosed to meet legal obligations. Public use of names, testimonials, images, or student clips is subject to the permissions described below. These limited disclosures are different from selling information or providing it for unrelated marketing.

6. Events, recordings, feedback, and prizes

We record presenters’ video and audio, not audience voices or faces. Selected audience comments with first and last names may appear briefly on screen and in replays on SmartSocial.com. Consider what you share in comments; they are not necessarily private or anonymous.

We obtain parent permission before publishing testimonials, names, photos, or student clips. That permission process is separate from simply creating an account or submitting feedback. A winner’s photo may appear at https://www.smartsocial.com/winners with the applicable permission. Prize programs have their own eligibility and entry rules; participation does not guarantee a prize.

7. Cookies, embedded services, and security

Our site uses cookies and related technologies for access, functionality, and understanding website engagement. Analytics and embedded services, such as video and translation tools, may process technical and usage information under their own privacy practices. Some activity may be associated with an account; we do not describe all analytics as anonymous.

You can manage cookies through your browser settings. Blocking them may affect login, access, or other functionality. We use safeguards to protect information, but no online service can guarantee complete security.

8. Retention, access ending, and requests

We keep account, activity, feedback, and student-program information for up to 48 months and may delete it sooner based on service needs and subscription length. This is a retention guideline, not a promise that every record is kept for the full period or automatically erased by a particular system.

When district-sponsored access ends, we try to keep family accounts and access available where possible, but cannot guarantee continued availability. We may remove access or delete information for storage and privacy reasons. For privacy questions or requests to correct or delete information, contact us at https://www.smartsocial.com/contact.

9. Policy updates

We will date policy revisions and provide additional notice when required. A policy update does not itself establish consent to new optional uses or mean families previously accepted newly drafted terms.